Hamilton® CapTel® means business

Hamilton® CapTel® for Business, Interconnected by Tenacity™ is available to individuals working in a Cisco® VoIP environment and who experience hearing loss and have difficulty hearing on the phone.

Accessing Hamilton CapTel for Business requires that Cisco Telecom Administrators contact our partner, Tenacity, to arrange software implementation. A license, installation of the Hamilton CapTel application on the Cisco phone, and a user account are also required. Captions are displayed directly on the phone screen. We recommend using the Cisco 8851 for the best captioned telephone experience.

Tenacity offers a 30-day trial period prior to committing to a 12-month licensing agreement.

Once implemented, the system will connect the Cisco phones in network to the captioning service. Each site will be recognized in our system so that employees who need captioning service can gain access while using their Cisco phone.

To have a Hamilton CapTel for Business representative contact you, please complete the form below.

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User Accounts

Prior to use, each employee intending to utilize the service must first register for a Hamilton CapTel account. This simple, one-time registration process allows the user to establish their User ID Number and PIN which will be used to log into the Hamilton CapTel application on the Cisco phone. Then, placing and receiving calls with captions with anyone, at any time, will be possible through their existing phone.

Hamilton CapTel for Business Registration Form

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Your Contact Information

Name*

First Name

Last Name

Title

Business or Organization*

Address*

Address (Line 1)

Address (Line 2)

City

State

Zipcode

Phone Number*

E-mail Address*

Comments and Questions

Inquiry

Inquiring For*

I am inquiring about the service for myself.

I am inquiring about the service for a business/company.

Does your work environment use Cisco® as their telephone system?*

Yes

Contact Hamilton CapTel for Business

* Required information

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Advanced speech recognition software is used to process calls, and, in certain circumstances, a live communications assistant may be included on the call. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks is under license. Courtesy of Cisco Systems, Inc. Unauthorized use not permitted. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2024 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.