Smartphone

Placing a Call using the Hamilton CapTel App for Android™

From the Hamilton CapTel App call screen, enter the number of the person you wish to call in the "Number to Dial" box. To select a number directly from your Android's contact list, simply click on "Contacts" at the top of the screen. Be sure that your headset is properly connected and ready to use.

After placing the call, you will automatically be taken to the Captions screen where you will connect with the captioning service. Your Android will ring, notifying you that you have received a call from the Hamilton CapTel Call Center. Once you answer, the phone number of the person you wish to call will automatically dial. The Hamilton CapTel App for the Android will automatically appear on your screen so that you are ready to view the captions of your call.

When the person you are calling answers, you can listen to what is being said while reading the captions on the screen. If your call is answered by a message system, the message will be captioned and you will be able to leave your message accordingly.

You can end your call at anytime by hanging up or clicking the "End Call" button.

Your conversations will automatically be saved. If you prefer to save individual calls, simply set your preferences by clicking on "Options" and uncheck "Save Calls Automatically" so that the checkmark is displayed in gray.

Calling 911 with Hamilton CapTel
Internet-based telecommunications services are limited services and are not designed for making emergency 911 calls. Therefore, it is highly recommend that in an emergency you use your land-line telephone service to call 911 or your local emergency service number directly.

If you choose to use Hamilton CapTel to place an emergency 911 call, you will need to provide important information immediately, including your location (street address, town, and state) as well as the nature of the emergency.

Your call will be connected to your local emergency center, which is prepared to assist you in your emergency. The Hamilton CapTel Call Center is not an emergency call center and does not assume responsibility for the call.