Hamilton Web CapTel is a web-based service that allows people who have difficulty hearing over the telephone to receive word-for-word captions for telephone conversations via the Internet and a telephone. It is similar in concept to Captioned Television, where spoken words appear as written text for viewers to read.
Hamilton Web CapTel allows people with hearing loss to receive live captions for every phone call. The captioned are displayed on the Hamilton Web CapTel call screen via a web browser and the user can read the words while listening to the voice of the other party. Hamilton Web CapTel allows the user to "see what they say" with every call.
You no longer have to use a special telephone in order to access Captioned Telephone service. You can now access it from any computer that has Internet access (for captions), along with any standard, cordless, or mobile phone (for voice).
There are no long distance charges associated with making a Hamilton Web CapTel call.
The font size and color, as well as the background color, can be changed to make reading the captions easier.
Yes, your CapTel phone will continue to work as it always has. Web CapTel is an added option for accessing Captioned Telephone service.
You can use your Captioned Telephone to place or receive Hamilton Web CapTel calls. If you intend to use your CapTel phone with Hamilton Web Captel, make sure the caption button is turned off (the red light is off above the caption button).
All calls are kept strictly confidential. As required by law, CapTel CAs cannot disclose information from a Hamilton Web CapTel conversation, nor are any records of Hamilton Web CapTel conversations saved.
There are NO records/documents/recordings of any conversation.
Go to www.HamiltonWebCapTel.com, enter your user name and password to log on. Enter your telephone number into the box marked "My Telephone Number". Enter the number of the person you want to call in the box marked "Number to Dial." Click on the "Place a Call" button. The Web CapTel call will begin by dialing your telephone number. Once you have answered the phone, the call will then connect to the number of the person you want to call. Once you party has answered, your conversation begins.
At this time Hamilton Web CapTel does not allow extensions to be added to the phone number. We look to include ability to include extensions in the future.
Hamilton Web CapTel includes a Contacts directory. You can add frequently called telephone numbers by clicking on the Contacts tab at the top of the Hamilton Web CapTel call page.
You can make a call through Hamilton Web CapTel using your cell phone as the voice line. You can also receive a call through Hamilton Web CapTel using your cell phone; as long as that is the telephone number you have entered in the "My Telephone Number" box when you logged on. Just remember that you must be logged onto the Hamilton Web CapTel call page on your computer in order to receive captions.
No, only one number to call can be provided. If no one answers at that number, you will need to disconnect from the first call and place a second call to the next number.
Yes. When you log on to Hamilton Web CapTel and enter your telephone number in the "Receive Call" section and click the "Start Waiting for Calls" button, you are automatically set up to receive Hamilton Web CapTel calls. If you do not wish to receive calls, click on the "Stop Waiting for Calls" button. You will be able to place Hamilton Web CapTel calls, but not receive them.
The person calling you must first dial the toll free number 1-800-933-7219. At the prompt they will be asked to enter your telephone number and press #. Then, if you are logged on to the service through your Internet connection and waiting for Hamilton Web CapTel calls, the call will automatically appear on your screen at the same time your voice telephone line rings. Answer the voice line, and your conversation can begin.
Please note that the "Waiting for call" button must be activated.
You need to be logged onto the Hamilton Web CapTel site and have your web browser open. It's important that you click on the "Start Waiting for Calls" button.
When you receive a call, your voice telephone will ring and when you answer it, the Hamilton Web CapTel call screen will automatically display (WebCapTel CA#xxxx with a call), and then your conversation can begin with the captions displayed.
Note: If you have minimized your call screen, you'll need to maximize the window when you answer your telephone.
Yes, just be sure that your login page remains open. You may minimize your login page, and you will need to maximize the page when you receive a Hamilton Web CapTel call.
When making a Hamilton Web CapTel call, the person you are calling does not receive your telephone information via Caller ID, but instead, the telephone number of the CapTel center.
A cookie is simply a message associated to a Web browser by a Web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server.
The main purpose of cookies is to identify returning users and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your Web browser which stores it for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The server can use this information to present you with custom Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.
Hamilton recommends that you use the latest version of your preferred Internet browser. Older versions such as IE 6 may not support feature enhancements.
Hamilton Telecommunications is a telephone company based in Aurora, NE. They have been providing telephone service for over 100 years. Hamilton Relay Service is a division of Hamilton Telecommunications, and has provided Telecommunications Relay Service since 1990.
Telecommunications Relay Service (TRS) enables people who use a Text Telephone (also called a TTY, a TDD or TT) to communicate freely with people who use a standard telephone. Hamilton provides interstate relay service (calls from one state to another state) and intrastate relay service (calls within the same state) to numerous states across the country. Hamilton also provides nationwide service through Internet Relay and CapTel Services.
