Placing a Web CapTel Call
In order to place a Web CapTel call, you will have to login with your Username and Password. You will be directed to the Place & Receive Calls page. You can now place your call by entering your telephone number and the number you want to call. Then click on the "Place Call" button.
You will receive a call on your phone from the Web CapTel Call Center. Once you answer, the person you are calling will be dialed automatically. A new screen will appear on your computer where you will be able to read the captions of everything the person you're calling says. You will also see details of your call in progress (i.e. the number of rings, etc.)
When the person you are calling answers, you will hear what is being said and be able to read the captions on screen. If your call is answered by a message system, the message will be captioned and you can leave a message accordingly.
You can end your call at anytime by hanging up or clicking on the End Call button on your computer screen.
Place a WebCapTel Call Now!
- Type in your telephone number. This is the number where you can be reached directly. You can change this number based on your location and/or available phone (i.e. home, office or mobile phone).
- Type in the Number to Dial. This is the telephone number of the person you wish to call.
- Click on the Place Call button.
- Answer your phone when it rings. The Web CapTel Call Center will call you first, and then call the number you entered.
- Talk, smile, laugh, listen and see what they say.
Calling 911 with Hamilton Web CapTel
Internet-based telecommunications services are limited services and are not designed for making emergency 911 calls. Therefore, it is highly recommend that in an emergency you use your land-line telephone service to call 911 or your local emergency service number directly.
If you choose to use Hamilton Web CapTel to place an emergency 911 call, you will need to provide important information immediately, including your location (street address, town, and state) as well as the nature of the emergency.
Your call will be connected to your local emergency center, which is prepared to assist you in your emergency. The Hamilton Web CapTel Call Center is not an emergency call center and does not assume responsibility for the call.
